ΝΟΜΟΣ · Terms
Terms of use.
This applies when you use Formad. It is written to be short and readable.
In effect from 14 October 2026. På svenska
The service
Formad helps you plan the day around your shifts and follow your food, sleep and training. Mentor, the app's AI, answers questions and writes reports from your own data. Formad is run by Zaniar Azarniya through the sole proprietorship Infrakust Azarniya. You reach us at hello@infrakust.se.
Your account
- You must be 18 or older.
- You are responsible for keeping the sign-in to your e-mail and your Google account protected, since they open your account.
- An account is personal and may not be shared.
No medical advice
Formad and Mentor do not replace a doctor, dietitian or physiotherapist. Advice on food, training and sleep is general and based on what you have entered. With pain, injury, illness, pregnancy, medication or signs of an eating disorder: talk to a healthcare provider, or in Sweden call 1177.
Mentor is an AI and can be wrong. Read its advice with your own judgement. Do not change medication or treatment based on anything the app says.
Mentor and the plans
- Mentor is part of Bas, Pro and Max. Gratis has everything except Mentor.
- Mentor reads your data only once you have said yes in the app, and you can take it back whenever you like.
- Mentor has limits on how much can be used per day and month. The limits are shown in the app and refill by the day and the month.
- Which features are included, the limits and the price can change. Changes that affect a plan you pay for are announced in advance.
- The AI features can be switched off or paused, for example during maintenance or if the limits for the whole service are reached.
Payment and cancelling
- Bas costs 49 kr, Pro 129 kr and Max 299 kr a month, VAT included. On the web, Stripe handles the payment. We never see your card number.
- The plan starts as soon as you have paid and renews every month until you cancel it. You cancel it under Plans → Manage the subscription, and it then lasts until the end of the period you have paid for.
- Right of withdrawal: you have 14 days to withdraw from the purchase. Since you ask for the plan to start at once, if you withdraw you get back what you paid, less a part matching the time you have had the plan. E-mail hello@infrakust.se to withdraw.
- If a payment does not go through, Stripe tries again over a few days, and the plan lasts meanwhile. If it does not succeed, the plan ends and you keep Gratis.
- If the price changes, we tell you at least 30 days before it applies, so that you have time to cancel.
- If you delete your account, the plan ends at once and nothing more is charged.
- In the iPhone app the plans are bought through the App Store, and the payment is charged to your Apple ID when you confirm the purchase. The price is the one the App Store shows. The plan renews automatically every month unless you cancel it at least 24 hours before the end of the period, in your iPhone's Settings under your name and Subscriptions. Refunds and withdrawal for App Store purchases are handled by Apple under Apple's terms (reportaproblem.apple.com). A plan bought in the App Store does not end when you delete your account: cancel it in your iPhone's Settings.
- In the Android app the plans are bought through Google Play, and the payment is charged to your Google account when you confirm the purchase. The price is the one Google Play shows. The plan renews automatically every month until you cancel it in Google Play under Payments & subscriptions (or Plans → Cancel in Google Play in the app), and it then lasts until the end of the period you have paid for. Refunds and withdrawal for Google Play purchases are handled by Google under Google Play's terms. A plan bought in Google Play does not end when you delete your account: cancel it in Google Play.
- "Support Formad" on the Coming page is a voluntary tip. It gives you nothing in the app. If you change your mind within 14 days, you get the money back.
How you use Formad
You may not:
- try to reach anyone else's account or data
- try to get around the limits, the security or the restrictions of the service
- load the service automatically or to an extent that disturbs others
- use Mentor for anything other than your own training, food, sleep and everyday life
If you break these rules, we can close the account.
Your data
What you enter is yours. You give us the right to store and process it so that the service works for you, as the privacy policy says. You can export everything and delete your account whenever you like.
The state of the service
We do our best for Formad to work and for your data to be safe, but we cannot promise that the service is always available or free of errors. Reminders can come late or not at all, so do not use them as an alarm clock for anything important. We are not liable for indirect damage or losses, as far as the law allows. Your rights under mandatory consumer law always apply.
Leaving
You can leave whenever you like by deleting the account under Settings → Account. If we close the service, we say so in good time, so that you can export your data.
Changes and law
If the terms change in a way that matters to you, we say so in the app before they take effect. Swedish law applies.
This is a translation of the Swedish terms. If they differ, the Swedish ones apply.